We love dogs! Dogs are allowed on our regular services – we just ask you always keep them on a lead.  For hygiene reasons, we can’t allow dogs on our Afternoon Cream Tea experience or North Pole Express experience.  

We’re always working to bring special events to Foxfield – guests who are signed up to our website newsletter hear it first and have exclusive early access to tickets.  Otherwise, keep an eye on our social media and website for details for events with visitors like Santa, War Wheels, classic cars and vintage vehicle rallies, meet and greets, tours, galas and more.

To keep things fair to everyone ticket sales are final and non-transferable. In exceptional circumstances, our team might be able to assist - they can be contacted on customer.services@foxfieldrailway.co.uk

Yes we have some options available from the buffet – please ask at the counter. Afternoon Tea bookings can be booked around dietary requirements at the checkout stage. If you need any further assistance with your booking, let our team know on customer.services@foxfieldrailway.co.uk

Yes, on regular running days, if the driver deems it safe and practical around their other duties and timetable. Please ask the footplate crew, we try to be friendly wherever possible, but it may be that the driver or fireman have duties that preclude visitors stepping on in some instances. Steam engine cabs are often hot and dirty and access requires climbing and descending the steps carefully.   You can visit the cab of “Henry Cort” in the museum from the adjacent viewing platform at any time the railway is open.

Why yes we do! We’d be thrilled if you celebrated your special event with us.  Whether that’s using the station buffet, bar, green fields or the trains themselves we aim to please.  We can coordinate with you or your event planner to make something really memorable

Yes please!  Whether that’s on an engine, coach, platform, workshop, in the gardens, office or from home, we need you!

We need 10 volunteers for any one activity, and we know you may have different skills and availability from week to week, but we certainly have plenty of choices where you can make a difference, even if you live far away and can’t travel!  Sign up on our website https://foxfieldrailway.co.uk/membership-volunteering/ or email: memberships@foxfieldrailway.co.uk For insurance purposes you need to be a member (£20 a year for 18+, £8 a year for 14-17 year olds, a family membership for £35.  Adults and seniors can opt for a discounted five year membership of £90 and £70 respectively, families for £160, or a single lifetime membership for £500).

We’re always keen to hear how we’re doing – please message us directly on social media, or email customer.services@foxfieldrailway.co.uk . We want to make sure we’re doing our best.  We’re all volunteers so we may need more time to get back to you, but we will.

The station building and car park are step-free.  The historic coaches are accessible with a ramp, please let us know during your booking if you have specific needs and we’ll do our best to accommodate you.  

Yes, we do have toilets on the Mark 1 Coaches used on most running days.  If the Victorian “Knotty” wooden coaches are running, it may be wise to spend a penny in the station before your trip as these do not have toilets.